OpsPilot
Now with AI Copilot and multi-agent orchestration

Run customer operations with AI and humans working as one team.

OpsPilot unifies conversations, customers, tickets, AI agents, knowledge and automation in one intelligent operating system.

Free 14-day trial · No credit card required

app.opspilot.com/inbox
All
Unassigned
Assigned to me
AI handling
Waiting
Closed
EV
Elena Vasquez
12m
Webhook payload missing transaction_id…
AO
Amara Okafor
18m
Loving the new dashboard. Quick q…
RD
Rosa Delgado
42m
My return shipment shows delivered…
HS
Henrik Solberg
1h
Order #48291 arrived damaged.
TB
Tomas Berg
1h
Can we schedule a call about pricing?
EV
Elena Vasquez
Atlas Payments · VIP
AI escalated
Hey team — we're integrating your webhooks for refund reconciliation and the payload arriving from refund.completed events is missing transaction_id…
AI · Alex
I checked our webhook event schema — transaction_id is included on refund events only when the parent charge was API-created…
AI suggestion
Draft a reply asking Elena to confirm charge creation method and share an event ID.
Use suggestion
Improve
One operating system

Everything your support team needs. Nothing they don't.

Unified inbox

Every conversation across email, chat, and portal — routed, prioritized, and SLA-aware.

AI agents

Deploy specialized agents with knowledge, permissions, and escalation rules you control.

Living knowledge

Crawl your site, upload docs, and watch AI resolutions climb. Knowledge gaps surface automatically.

Automation

Visual workflows for routing, tagging, escalation, and human-in-the-loop handoffs.

Analytics

First response time, resolution rate, CSAT, AI performance — all in one operations pulse.

Enterprise-grade

Row-level tenant isolation, audit logs, SSO-ready, GDPR-conscious architecture.

AI + Human, together

AI handles the volume. Humans handle the moments that matter.

Choose the mode per inbox: human-only, AI copilot, AI-first, or fully automated. Agents can take over from AI instantly — with full history preserved.

  • AI drafts, humans approve
  • Instant takeover, no context lost
  • Confidence-based escalation
  • Quality review loop for continuous improvement
Human only
Traditional support workflow
AI Copilot
Active
AI drafts, human approves
AI First
AI handles unless escalation triggers
Fully Automated
AI resolves eligible conversations
Pricing

Priced for teams that want to move fast.

Starter
$99/month
  • 3 seats
  • 1 AI agent
  • 1,000 AI conversations
  • Email + Chat
Professional
$299/month
  • 10 seats
  • 5 AI agents
  • 10,000 AI conversations
  • All channels
  • Automations
Most popular
Business
$799/month
  • 25 seats
  • Unlimited agents
  • 50,000 AI conversations
  • SLA policies
  • API + Webhooks
Enterprise
Custom
  • Unlimited seats
  • SSO / SAML
  • Dedicated support
  • SOC2 assistance
  • Custom SLA

Ready to give your team an operating system?

Set up in minutes. Import your knowledge. Launch your first AI agent today.